Once a customer has initiated the service by beginning to trade, or if the customer has not passed the Evaluation, they are not eligible for a refund of the registration fee.

All payments are final and are solely for the purpose of Evaluation.

Refund Request Process: – Customers must email their refund request to [email protected] within the specified time frame. –

The firm will acknowledge receipt of the request promptly.

Refund Payment: – Refunds will be processed without unnecessary delay, no later than 7 days after the contract is withdrawn. – Refunds will be issued using the same payment method as the original payment.

A Refund Processing Fee of 5% of the refunded amount may be deducted from the refund.

Need help?

Contact us at support for questions related to refunds and returns.